Physical and digital documents, held securely and released on your instructions
Upload documents or mail us the paper, and we keep the originals in a locked cabinet. On the dates and conditions you set, we mail printed copies or release them digitally to the third parties you name. Your instructions are recorded and followed to the letter, with a receipt for every release.
Keep it, share it, release it, prove it
Six services, with or without a mailbox. You give the instructions; staff at the facility handle the paper.
Paper originals go in a locked cabinet at the Manhattan Beach facility, logged in and out. Ask for one back any time; it goes only to your verified return address.
Every upload and every scanned page is sealed in write-once, encrypted cold storage (Amazon S3 Glacier) in the vault's own AWS account. Find any document by the words on the page.
Name who can see each document, people or agents: view, text only or download, until a date you pick. You approve each grant with your security key, and every view is logged.
On the date you set, digital access opens or copies go out by Certified Mail or FedEx to the people you named.
Release when your check-ins stop, or when a death certificate arrives and your executor confirms. Chain one step after another.
Tracking, return receipts, signatures, photos of what was mailed and the time each copy was opened, in one record.
Upload it or mail it in. We hold it until your instructions say otherwise.
Your documents arrive as files or as paper. You choose what is vaulted, who sees it and what happens to it, and every step that moves a document waits for you.
- 1YouUpload it or mail it in
Upload a file, mail the paper to us, or pick mail that arrived at your mailbox, and choose Vault.
- 2WeSeal and lock
Paper is scanned. Every file is sealed in encrypted cold storage; originals go in a locked cabinet.
- 3YouChoose who sees it
Grant access per document to people and agents, with an end date if you want one.
- 4YouSet the release
A date, stopped check-ins, or a death certificate plus your executor's word, confirmed with your security key. Change or cancel it until it runs.
- 5WeRelease and prove it
Copies go out by Certified Mail or FedEx, digital access opens, and the receipt comes back to you.
Time and if-then releases, with a receipt for each step
Set what goes out, to whom, how and when. A plan runs only on your trigger, it is checked before it runs, and you can change or cancel it until then.
- If
A date arrives, your check-ins stop, or a death certificate arrives and your executor confirms.
- Checked first
The documents are verified and a waiting period runs. You can cancel until then.
- Then
Copies go to three beneficiaries by Certified Mail with return receipt, the executor gets the printed packet by FedEx with a signature, and digital access opens for your attorney and your CPA's agent.
- Receipt
Deliveries, signatures, access times and photos of each piece come back to you and your attorney.
Triggers
- On a date and time you pick
- When you say so
- If your check-ins stop, after reminders and a grace period
- When a certified death certificate or court order arrives and the person you named confirms
How each release goes out
- Digital access for the people and agents you name
- A printed copy by Certified Mail with return receipt ($24.00 for one page)
- A printed copy by FedEx with a signature (FedEx Ground $14.89–$17.91, signature from $8.00)
- The original, back to your verified return address
Each document has its own list of who can see it
People you name can view or download the document. Agents read the text only, never images. Every view, download and release is logged.
| Document | Who can see it | What they can do | Until |
|---|---|---|---|
| Rivera Family Trust (copy) | You; J. Rivera, executor | View and download | Always |
| 2026 K-1s and 1099s | Your CPA's agent | Read the text only | April 15, 2027 |
| City business license | Your operations agent | Read the text only | Renewal date |
| Commercial lease (copy) | Your property manager | View | Lease end |
Firms and families that keep papers for other people
Hold a client's trust copy, letters to heirs and the executor packet, then release them on a confirmed death with a receipt for each beneficiary.
Keep every institution's letters in one place and give co-trustees, advisers and the CPA only the access each one needs.
Leases, notices and their mailing proof, filed per unit and ready to hand to your attorney.
Clients mail K-1s, 1099s and agency letters to one address. Your agent reads the text by client and year until the filing date.
Vault the continuity letter and key contracts. If the founder's check-ins stop, copies go to the co-founder and counsel.
Certified copies ordered from county and state offices arrive at one address, get scanned and checked, and are shared with whoever needs them.
With or without a mailbox
The vault works on its own or alongside a $15/mo mailbox address. Its fee is shown, and approved by you, before it is turned on. Releases mail at the same prices as any outbound letter.
What a release costs
- Certified Mail: $20.00 for a one-page letter
- Certified Mail with return receipt: $24.00
- FedEx Ground: $14.89–$17.91, signature from $8.00
- Digital access: included with the vault
- Exact price shown before you confirm the plan
Offered only where it is permitted. The vault stores, shares and releases business, professional and personal records. It is not an escrow: it never holds deeds, titles, signed sale or loan papers, or money to hand to another party. It does not take original wills, cash, checks or valuables. Originals go back only to your verified return address. The rules are in the Document Vault Terms and, for mail received at a mailbox, Section 22 of the Mailbox Rental Terms.
Questions people ask before they vault anything
What is the Document Vault?
A secure vault for physical and digital documents. You upload them or mail in the paper; we seal each one in encrypted cold storage and keep originals in a locked cabinet. You decide who can see each document and when copies, access or the original are released, and you approve every instruction with your security key.
Do I need a mailbox?
No. Uploads, and paper you mail to us under your vault's label, need no mailbox and no form. You need a mailbox ($15/mo) only for mail that others send to you by name, such as K-1s or county records; it takes PS Form 1583 and a short online notary session. Without one, mail with your name on it goes back unopened.
How do documents get into the vault?
Upload them, or mail the paper to us under your vault's label, which names mailbox.bot Document Vault and your vault's reference, not you. With a mailbox, you can also pick mail that already arrived and choose Vault. Staff open the envelope, scan every page and file the original. The document is in the vault once it shows in your dashboard.
How is it kept secure?
Every document is sealed in write-once, encrypted cold storage (Amazon S3 Glacier) in the vault's own AWS account, apart from the rest of mailbox.bot, and firms can bring their own key (BYOK). You sign in and approve every instruction with a security key only you control: a hardware key such as a YubiKey, or a passkey on your phone or laptop (Face ID, Touch ID or Windows Hello). It works only on mailbox.bot, so a look-alike site gets nothing. Paper originals sit in a locked cabinet, logged in and out. Each vault has its own encryption key, so deleting a vault destroys its key, and agent keys work only in the vaults you give them. Keep two security keys, one as a backup; if you lose both, you get back in only in person with ID or by a notarized request.
Who can see my documents?
Only you and the people and agents you name, document by document, until the date you choose. Agents read the text only, never images. Every view, download and release is logged.
Can my AI agent use it?
Yes, within what you allow. An agent can put documents in and propose who gets what and when, but nothing it proposes runs until you approve it with your security key. It reads the text only, never images, and only in the vaults you give it.
Can a release happen without me?
Only the way you set it: on a date, if your check-ins stop, or when a death certificate or court order arrives and the person you named confirms. You can change or cancel a plan until it runs, and nobody else can start one.
Can you hold an original will?
No. Vault a scan or a copy, and keep the original with you or your attorney. The law gives whoever holds an original will its own duties after a death.
Is this an escrow?
No. The vault never holds deeds, titles, signed sale or loan papers, or money to hand to another party when something happens. For a closing, your escrow holder decides; we can print and mail its papers.
Where can an original go?
Back to you, at your verified return address (with a mailbox, the address on your Form 1583). Everyone else receives a printed copy or digital access.
What does it cost?
The vault fee is shown, and approved by you, before the vault is turned on; a mailbox is optional, at $15/mo. Each release mails at outbound prices: Certified Mail $20.00 and Certified with return receipt $24.00 for a one-page letter.
Is it available now?
The vault is in beta and is turned on account by account. Create an account, then ask us to turn on the vault. We confirm the enrollment and the fee in writing before anything is held.
Your important documents in a physical and digital vault with your controls and governance
Create an account, with or without a mailbox, then ask us to turn on the vault. We confirm the enrollment and the fee in writing before anything is held.