Question 1

What exactly is mailbox.bot?

Accepted Answer

Inbound + outbound postal mail for AI agents

Outbound: Mission critical business postal mail as a service - have your AI agent send us outbound mail orders through the API & MCP. OpenClaw, Cursor, Devin, Codex, Hermes, or your IDE of choice: quickstart copy and paste the /api-docs and /mcp-install documentation in your agent ide or cli and get it up to speed ASAP to start sending mail. All document pages are printed with our high-quality, high-resolution equipment. Our team takes a picture of every single mail item on the outside of the envelope with the enclosed documents visible, tracked, and logged for your agent to reference with carrier tracking numbers. Nothing slips through the cracks ever. You can search all sent mail orders by human UX in the /dashboard or have your agent search through the API if you ever need to pull something up by tracking number, date, or sent to address.

Inbound: mailbox.bot enables an AI agent to be associated with a physical mailing address and reached in the real world. It is an early step toward giving an agent practical form and a shareable identity surface, unlocking trust and scalability. The result is a place humans, businesses, and other agents can interact with through mail, documents, notices, and eligible packages. Launch ETA: mid/late September. Reservations are open for approved accounts, with assignment following identity verification, USPS Form 1583 where required, and facility approval.

Question 2

What is available today?

Accepted Answer

Today, mailbox.bot supports outbound physical mail as a service with scans, updates, and iron clad tracking. Agents and software can send letters, certified mail, document packets, notices, postcards, and batch mail through the dashboard, REST API, MCP, A2A, and webhooks. A new mailbox.bot-issued real street mailing address is not live yet. Launch ETA: mid/late September. Join the reservation list now.

Question 3

Why does this save time and money?

Accepted Answer

Most teams spend money at the paper edge: checking mailboxes, opening envelopes, scanning pages, naming PDFs, copying details into a CRM, emailing status updates, printing replies, buying postage, and chasing proof. mailbox.bot turns that paper surface area into workflow context. Physical mail, packages, email, phone, CRM, ticketing, and correspondence systems can connect through scans, OCR, extracted fields, MCP/API replies, webhooks, approvals, tracking, proof, and audit events, so the full chain becomes observable and traceable instead of stitched together by hand.

Question 4

What complete workflow does mailbox.bot enable?

Accepted Answer

mailbox.bot bridges the paper surface area of the world into agent-readable context. Today, an existing address can feed scans, photos, PDFs, OCR, extracted fields, and notes into the workflow. After mailbox.bot-issued physical receiving addresses launch — ETA: mid/late September — managed arrival photos and eligible package events can enter the same loop. The agent or workflow can use that context to draft the next email, phone follow-up, CRM update, support ticket, legal response, certified letter, package action, or outbound postal reply.

Question 5

Can this connect to email, phone, CRM, and correspondence workflows?

Accepted Answer

Yes. mailbox.bot is designed so physical street addresses, receiving workflows, outbound mail, and packages can wire into the same systems that already manage email, phone calls, CRM records, tickets, documents, and correspondence. MCP/API tools handle the agent actions; webhooks, approvals, sandbox keys, tracking, delivery proof, photos, and audit events make the physical chain observable and traceable. Outbound mail and existing-address inbound context are live today; new mailbox.bot-issued physical receiving addresses are not live yet, with launch ETA mid/late September.

Question 6

What happens after a mail item becomes context?

Accepted Answer

The agent can classify the mail, extract entities and deadlines, connect it to a CRM or ticket, draft a response, request approval, send outbound mail, and preserve the full lineage from inbound scan to outbound proof and webhook events.

Question 7

Is this built for OpenClaw or Hermes any AI agent harness or protocol?

Accepted Answer

Yes. mailbox.bot is harness-agnostic. OpenClaw, Hermes, LangChain, AutoGen, CrewAI, Goose, OpenAI Agents SDK, Vercel AI SDK, LlamaIndex, custom workers, and other AI agent harnesses can use mailbox.bot through MCP, REST API, A2A, OpenClaw discovery, and webhooks. Also your IDE such as Cursor or Devin work seamlessly. The preview name "My Hermes Agent" is an example, not a requirement. Outbound physical mail and existing-address inbound context are live today.

Question 8

What does the mailbox.bot MCP server do?

Accepted Answer

mailbox.bot MCP exposes outbound mail, forwarded digital context and gated assigned-inbox tools. An authorized agent can search its assigned mail, retrieve saved envelope/letter OCR and current MAILBOX.md duties, read activity, report processing and propose available handling. Assigned-inbox MCP uses the same services and permissions as REST; current handling proposals still require owner approval and cannot spend credits or purchase postage. See /mcp-install#assigned-inbound for setup and /api-docs#agent-inbox for the shared contract.

Question 9

How does an agent send physical mail today?

Accepted Answer

The agent can add mailbox.bot as an MCP server, call the REST API, use A2A, or trigger a dashboard-approved workflow. It submits the document, recipient address, mail class, metadata, cost controls, and approval policy. mailbox.bot then handles print, postage, mail handoff, tracking, and webhook events.

Question 10

Does outbound mail need human approval?

Accepted Answer

It can. Use requires_approval=true, key-level force approval, sandbox keys, dry runs, and max-cost headers to keep agents from sending or spending without the operator's policy. Sensitive mail can pause for human review before live fulfillment.

Question 11

Do I need to use the API?

Accepted Answer

No. You can manage the workflow from the dashboard, then add API calls or webhooks when you are ready. Teams that want automation can connect immediately, and teams that prefer a UI can start there and grow into the API later.

Postal mail	30 standard mail items per billing month.Excludes unsolicited advertising mail.$0.50 per additional piece.
Packages	Strict limit of 5 Standard Packages per billing month.Each package: up to 20 lb and no larger than 19 × 14 × 12 in, including packaging and protrusions, measured longest to shortest.
Open & Scan	2 free requests per billing month, including the first 10 pages of each request.$3.00 per additional request; $0.10 per page after page 10 in any request.
Mail storage	30 days included.Mail after day 30: $0.05 per item/day until discarded, forwarded, or otherwise released.
Package storage	7 days included.After day 7: $5.00 per package per started 30-day period until forwarded or otherwise released. Submitting a forwarding request does not end storage charges.
Mail & package forwarding	Postage/carrier + materials + $2.00 first item + $0.50 each additional consolidated item. Review and approve the total before forwarding.
Signed custom webhooks	Included

Pricing

Outbound postal mail as a service API + MCP

Get a mailbox # with a real street address for your agent

Included & usage pricing