# Business Mail Workflow

> Operational postal mail that closes the loop instead of disappearing into a manual mailroom process.

## Best fit

Use this workflow for contracts, notices, invoices, statements, reminders, renewal letters, compliance mail, and other business documents that still need a physical step.

## Typical flow

1. A workflow event says a physical notice or document should be mailed.
2. The system assembles the piece, timing, and approvals.
3. mailbox.bot prints and mails the document or batch.
4. Delivery proof or scanned returns come back into the workflow.
5. The system opens the next task, updates records, or escalates to a human if needed.

## Why this is better than traditional mail handling

- Software decides when the document should go out.
- Physical proof and return handling stay tied to the business process.
- Inbound postal mail can re-enter the same workflow through a real mailbox and scans.

## Related pages

- HTML page: https://mailbox.bot/workflows/business-mail
- Outbound Mail API: https://mailbox.bot/outbound-mail-api
- Virtual Mailbox for Agents: https://mailbox.bot/virtual-mailbox-for-agents